Privacy & Security

Zbazi Privacy Policy — Your Data Is Safe with Us

Zbazi takes the protection of your personal data very seriously. This Privacy Policy clearly sets out what information we collect, why we collect it, and how we keep it secure.

Last Updated: May 2026

Zbazi ("we", "us", "our") — this Privacy Policy ("Policy") outlines our commitments and practices regarding the collection, use, storage, and protection of your personal information. By using the zbazi website or any of our services, you agree to this Policy.

Overview

Zbazi respects the privacy of users in Bangladesh. We never sell your data to third parties or share it without a legal obligation to do so. Your information is used solely to operate and improve our services.

1Introduction & Scope

This Privacy Policy applies to all zbazi services — including our website, mobile application, live chat, and email communications. By reading this policy, you will learn:

  • What personal information zbazi collects and why.
  • How collected data is used, processed, and stored.
  • Circumstances under which information may be shared with third parties.
  • Your rights regarding your personal data.
  • The technical measures zbazi takes to protect your data.

Zbazi complies with applicable data protection laws in Bangladesh and follows international best practices. Protecting your privacy is both our legal obligation and our ethical commitment.

2What information we collect

Zbazi collects various types of information from different sources. The table below provides a full breakdown:

Data type Example Source of collection
Identity information Full name, date of birth, national ID number Registration form, KYC process
Contact information Phone number, email address Registration form, support chat
Financial information Mobile banking number, transaction history Payment processing
Betting activity Betting history, preferred markets Platform usage
Technical Information IP address, device information, browser Automatically
Usage data Page visits, session duration, clicks Analytics System

Zbazi only collects information that is necessary to operate our services. We do not ask for data we don't need.

3How and why your data is used

Zbazi uses the information it collects for the following purposes:

  • Account management: To create, verify, and manage your account.
  • Payment processing: To securely process deposits and withdrawals.
  • KYC verification: To verify your identity and age, and to prevent fraud.
  • Service Improvement: To analyze user experience and improve the platform.
  • Customer support: For support tickets and complaint resolution.
  • Responsible Betting: To identify problematic betting patterns.
  • Legal Compliance: To meet regulatory compliance requirements.
  • Contact: To send essential notifications and updates (marketing communications subject to your consent).

You can opt out of marketing emails or SMS at any time — either through your account settings or by contacting support.

4Cookies & tracking technologies

Zbazi uses cookies and similar technologies to enhance user experience and ensure the platform functions properly.

  • Essential cookies: Required for login sessions and security. Without these, the site will not function properly.
  • Performance Cookies: To understand which parts of the site are most used — all data is anonymized.
  • Functionality cookies: Used to remember your language preference and login details.
  • Analytics cookies: For user behavior analysis — not personally identifiable.

You can disable cookies through your browser settings, though this may limit certain features on the site. When you first visit zbazi, you will see a cookie consent notice.

5Sharing data with third parties

Zbazi does not sell your personal data to any third party. However, limited information may be shared in specific circumstances:

  • Payment processors: Information required to process transactions with bKash, Nagad, or other payment partners.
  • Legal authorities: When required by a court order or a lawful request from law enforcement authorities.
  • Technology partners: Server hosting, analytics — all bound by confidentiality agreements.
  • Fraud Prevention: To regulatory authorities in cases involving fraud or money laundering investigations.
Our Commitment

Zbazi never sells or transfers your data to advertising agencies, data brokers, or other betting companies. When data is shared with third parties, it is kept to a minimum and handled securely.

6Technical Data Security Measures

Zbazi uses industry-leading technology to keep your data safe. The key components of our security framework include:

  • All data transmissions are secured with 256-bit SSL/TLS encryption.
  • Stored data is kept in encrypted databases.
  • Two-factor authentication (2FA) is available to keep your account secure.
  • Regular security audits and penetration testing are conducted.
  • Data access is restricted to authorized personnel only.
  • Suspicious activity is automatically detected and blocked.
  • Backups are stored in secure data centers.

That said, no digital system is 100% secure. In the event of a security incident, zbazi will notify affected users as quickly as possible and take all necessary action.

7Data Retention Period

How long zbazi retains your data depends on the type of information and applicable legal requirements.

Data type Retention Period Reason
Account Information 5 years after account closure Legal requirements
Transaction Records 7 years Financial regulatory requirements
KYC documents 5 years after account closure Identity verification records
Support conversations 3 years Service quality assurance
Log files 12 months Security & troubleshooting
Cookie data Session or up to 2 years By Cookie Type

Once the retention period expires, data is securely deleted or anonymized. Certain data may be retained longer due to legal obligations.

8Your Privacy Rights

As a zbazi account holder, you have several important rights over your personal data.

Right to Access
You can request to see what data zbazi holds about you.
Right to rectification
You may request corrections to any inaccurate or outdated information.
Right to Erasure
You may request deletion of your data under certain circumstances.
Right to Restrict Processing
You may request that we stop processing your data for specific purposes.
Right to data portability
You can request a copy of your data in a portable format.
Right to object
You can object to marketing or specific processing activities.

To exercise these rights, email us at support@zbazi.im or visit our Help Center Get in touch. We'll respond within 30 days.

9Children's Privacy

Zbazi's services are strictly for adults aged 18 and above. We do not knowingly collect personal information from minors.

If we are notified of or identify a minor who has registered on zbazi, the account will be closed immediately and any collected data will be deleted. Parents or guardians may contact us regarding this matter.

10Policy updates & contact

Zbazi may update this Privacy Policy from time to time. For significant changes:

  • A notification will be sent to your registered email address.
  • A notice will be displayed when you log in to the platform.
  • The "Last Updated" date at the top of the page will be changed.

Continued use of our services after any changes will be considered acceptance of the updated Policy.

Privacy Contact

For any privacy-related questions, complaints, or to exercise your rights:
Email: support@zbazi.im
Help Center: zbazi Help Center
Live Chat: Available 24/7 in Bengali

Why zbazi Can Be Trusted With Your Data

Key Strengths of Our Privacy Policy at a Glance

256-bit SSL encryption
Every transaction and data transmission is protected with bank-grade encryption. Unauthorized access from outside is virtually impossible.
KYC verification system
Every account is verified through the KYC process, which protects both your identity and your funds.
Encrypted database
All stored data is kept in encrypted databases. No unauthorized party can access this information.
Your data is never sold
zbazi never sells your personal information to third parties. Your privacy is not a product we trade in.
Regular security audits
zbazi regularly engages third-party security experts to conduct penetration testing and audits, ensuring vulnerabilities are identified and addressed before they can be exploited.
Everything With Your Consent
From marketing communications to cookies — nothing happens without your consent. You can withdraw it at any time.
🔒 Your data is fully secure

Start betting safely on zbazi with complete privacy protection

Your data is completely safe with zbazi. Register for free today and enjoy the best betting experience in Bangladesh.

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